We at Jay Jadva Group are committed to treating the personal and corporate information of our Website users, customers, and vendors with respect and sensitivity. This Privacy Policy applies to our information collection and use practices in connection with our Websites and the information you provide to us offline.

We have updated our Privacy Policy and improved our privacy practices to better safeguard your data.

For any queries regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

Address: Jay Jadva Group, Third Floor, 86-90 Paul Street, London, EC2A 4NE

Email: support@jayjadva.com

This Privacy Policy (together with our Terms of Use and any other policies referenced) identifies how we will collect and process any Personal Data that we collect from you or that you provide to us. As our services evolve and we perceive the need or desirability of using your Personal Data in other ways, we may amend this Privacy Policy. The effective date appears at the beginning of this Privacy Policy. We encourage you to check our Websites frequently to review the current Privacy Policy in effect and any changes that may have been made to it.

For the purposes of this Privacy Policy:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Jay Jadva Group (“JJG”)

“Websites” refers to our websites, including, without limitation, jayjadva.com and courses.jayjadva.com.

“Services” refers to our Websites and any information you provide to us offline, including via phone and email.

“Personal Data” means any information relating to an identified or identifiable natural person that can be used to identify you, directly or indirectly, alone or together with other information. This includes your full name, email address, phone number, device IDs, certain cookie and network identifiers.

“Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by you, regardless of the form of that content.

“Device” means any device that can access the Service such as a computer, a mobile telephone, or a digital tablet.

“Country” refers to United Kingdom.

The words of which the initial letter is capitalised have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural throughout this Privacy Policy. We have created this Privacy Policy because we know that you care about how information you provide to us is used and shared.

This Privacy Policy applies to:

By visiting our Websites, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. By registering with us and purchasing a product or service through our Websites, each Registered User is agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. By providing us information offline, you are also agreeing to the terms of this Privacy Policy.

The Company collects and processes Personal Data as necessary to operate our business, provide our Services, and fulfill our contractual obligations. We collect information about you through direct interactions, automated technologies, and third-party sources.

We obtain and process your Personal Data through various channels when you:

You may post and/or share information, including but not limited to, comments using forums and other similar features available through the Websites. NONE of the information you provide using these features is protected by this Privacy Policy. THIS PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION (INCLUDING PERSONAL INFORMATION) THAT YOU PROVIDE USING ANY SUCH FEATURES. ALL SUCH INFORMATION IS PUBLIC INFORMATION AND MAY BE SEEN, COLLECTED OR USED BY ANY USER OF THE WEBSITES. Please note that if you post and/or share information on our Websites through your Facebook account, such information will be subject to Facebook’s privacy policy.

Our processing of your Personal Data is founded on one or more of the following legal bases as required by UK data protection law:

Contractual Necessity: We process Personal Data as required to fulfill our contractual obligations to you and deliver our services effectively. This includes managing your account, processing payments, and providing support services.

Legitimate Interests: We process Personal Data to pursue our legitimate business interests, such as improving our services, protecting security, and analyzing business performance. We always balance these interests against your fundamental rights and freedoms.

Legal Obligations: We process Personal Data to comply with applicable laws, regulations, and legal requirements, including maintaining appropriate business records and responding to legal requests from authorities.

Consent: Where required by law, we obtain your explicit consent for specific processing activities, particularly regarding health-related data and marketing communications. You maintain the right to withdraw this consent at any time.

When processing special categories of Personal Data, such as health and fitness information, we ensure additional safeguards are in place as required by UK data protection law. We only process such data with your explicit consent or where necessary to fulfill our contractual obligations for health and fitness services.

We process your Personal Data primarily to deliver our fitness and wellness services and maintain our contractual obligations to you. This includes creating and managing your training programmes, tracking your progress, processing payments, and providing customer support. We ensure all processing activities are conducted in accordance with UK data protection laws and with appropriate safeguards in place.

Our legitimate business interests form the basis for certain processing activities. These include improving our services through analysis of user behaviour and preferences, maintaining the security of our systems, and developing our business operations. We carefully balance these interests against your fundamental rights and freedoms, ensuring our processing activities are proportionate and necessary.

The fulfillment of our contract with you necessitates certain processing activities. This includes delivering your purchased products and services, managing your account and membership details, processing payments securely, and providing essential service communications. We process only the Personal Data necessary to meet these contractual obligations.

As a UK-based business, we must process certain Personal Data to comply with our legal obligations. This includes maintaining appropriate business records for tax purposes, complying with health and safety regulations, and fulfilling our duty of care obligations. We may also need to process Personal Data to respond to legal requests from authorities or to protect against fraudulent activities.

Like many businesses, we contract with other companies to perform certain business-related services. We may disclose your information, including personal information in some cases, to certain types of third-party companies, but only to the extent needed to enable them to provide such services, including, without limitation, technical assistance, order fulfillment, customer service, marketing assistance, payment processing, survey collection, promotional and marketing assistance, and business operations. These other companies will have access to your information, including personal information in some cases, only as necessary to perform their functions and to the extent permitted by law. We may also disclose your information, including any personal information, to any of our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control with us in order to support delivery of our products and services.

We only share your personal information in these specific situations:

We work with carefully selected service providers to help run our business. These include:

When we transfer Personal Data outside the UK, we implement appropriate safeguards in accordance with UK data protection laws. This includes using standard contractual clauses approved by the UK Government, ensuring adequate levels of data protection in recipient countries, and obtaining specific consent where required. We regularly review our international transfer mechanisms to ensure continued compliance.

The Websites may contain links to third-party websites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

There may be circumstances where we are legally required to disclose your Personal Data. This includes responding to court orders, complying with regulatory requirements, or cooperating with law enforcement investigations. We assess each disclosure request carefully, ensuring we share only what is legally required and have appropriate safeguards in place.

In the event of a merger, dissolution, or similar corporate event or the sale of all or substantially all of our assets, we expect that the Information that we have collected and/or received, including personal information, would be transferred to the surviving entity in a merger or to the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy.

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Websites may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

We will hold your Personal Data for as long as we need it for the purpose for which we collected it. We keep your contact and identification details, usage and attendance details and information about your personal circumstances during your time with us and for seven years after it ends so we can respond in the event of any query about your training programme. We may keep certain information for longer than this if we have a compelling reason for keeping it (e.g. defence of a legal claim).

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems.

When Personal Data is no longer required, we ensure it is securely deleted or anonymised. Our deletion processes follow industry best practices and UK data protection requirements. You may request deletion of your Personal Data at any time, subject to our legal obligations to retain certain information.

We do not knowingly collect or process personal information from children under the age of 13 without parental consent. If you are under 13, please ensure you have your parent’s or guardian’s permission before providing any personal information through our website.

For users between 13 and 16 years old, we require parental consent for processing personal data. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information through the website without appropriate permission.

If you have reason to believe that we have collected personal information from a child under the age of 13 without parental consent, please contact us, and we will take steps to remove that information from our databases.

We process marketing communications based on your explicit consent or our legitimate business interests where permitted by law. When you provide your contact information, we will clearly explain how we intend to use it for marketing purposes and offer you the choice to opt in or out of different types of communications.

Our marketing communications may include information about our fitness programmes, health and wellness services, promotional offers, and educational content. We carefully tailor these communications based on your expressed preferences and interaction history with our services. All marketing materials clearly identify us as the sender and provide transparent information about our products and services.

You may opt out at any time from the use of your personal information for direct marketing purposes by e-mailing the instructions to this email address: support@jayjadva.com. Please allow us a reasonable time to process your request.

Upon request to support@jayjadva.com, we will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time. You have the right to correct, amend, or delete your personal information where it is inaccurate or has been processed in violation of this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard. Please allow us a reasonable time to respond to your inquiries and requests.

In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Jay Jadva Group marketing email. Customers cannot opt out of receiving transactional e-mails related to their account or their Orders. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.

We feature or may in the future feature public forums such as message boards or web logs, webinars, classes, telephone conferences, or coaching calls, user comments, chat rooms, and similar activities (collectively, “Public Forums”). You may voluntarily post and share information through such Public Forums. NONE of the information you provide to through the Public Forums or through use of these features are protected by this Privacy Policy including any personal information. THIS PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION (INCLUDING PERSONAL INFORMATION) THAT YOU PROVIDE USING ANY SUCH FEATURES. ALL SUCH INFORMATION IS PUBLIC INFORMATION AND MAY BE VIEWED, COLLECTED, USED, MODIFIED AND/OR DISCLOSED FOR ANY PURPOSE BY US, ANY USER OF THE PUBLIC FORUM, AND THE PUBLIC.

You should think carefully before disclosing any information in any Public Forum.

Under UK data protection law, you have significant rights over how your Personal Data is processed. As a data subject, you have the right to:

We may use solely automated decision-making, including profiling in the processing of your personal data for the provision of marketing.

To exercise any of these rights, please contact our Data Protection Officer using the contact details below. We will respond to your request within one calendar month of receiving it. To help us process your request efficiently, please:

We will acknowledge receipt of your request within two working days. In most cases, we will provide a full response within one month. If the request is complex or involves large amounts of data, we may extend this period by up to two additional months. In such cases, we will inform you of the extension within the initial one-month period and explain the reasons for the delay.

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing the Websites and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

If you have questions about this Privacy Policy, please contact us via:

Email: support@jayjadva.com

Or write to us at:

Jay Jadva Group, Third Floor, 86-90 Paul Street, London, EC2A 4NE